FAQs

Frequently asked questions

Time to setup

It takes less than 15 mins to create your profile. Thereafter, depending on your menu and options, it takes few hours to completely implement the online ordering system.

Charging low fees

Our user-friendly software makes us implement the online ordering system quickly and easily. Besides, we understand that small restaurants do not have much profit margins. So, we don't want to charge you hefty fees.

Have a website

If you already have a website, don't worry. You can choose to have our Sales Optimized Website or use your own. We will simple integrate the "See Menu & Order" button in your website.

Don't have a website

We will create the Sales Optimized Website for you. We will charge you low monthly fees which covers the domain registration, web hosting and security certificate.

Activation

For Sales Optimized Website option, it will take less than 48 hours after finalizing the purchasing process. To integrate the "See MENU & Order" button, it will take less 24 hours.

Cancellation

You can cancel anytime, even after the first month trail period. No questions asked.

Refunds

If you are paying monthly. no refunds on the already processed monthly charges. If paying yearly, it will be prorated and given refund accordingly.

Contract

There is no contract or commitment. No commissions or hidden fees.

Credit card payments

You can accept all credit cards using our integrated payment gateway (extra charges apply monthly)

Orders via Email or Fax

Not supported and we don't recommend also. Our free mobile app is available to accept all online orders. All you need is any smart device.

Order from Facebook

Yes, we can integrate it into your Facebook page and your customers can place orders directly while in Facebook.

Free Trail

Yes, you can use our online ordering system for 30-days as part of the free trail. You can choose to continue or cancel after that.

Printing order receipts

Our mobile app supports most Epson and Star thermal printers for printing the order receipts.

Support other languages

Yes, our online ordering system can be implemented in most of the languages and more are added every month.